13 - 17 January 2016Book now
One of the challenges a manager faces is the ability to supervise increasingly diverse work groups. In addition to cultural difference, the dimensions of diversity also include generational needs, a variety of working and communication styles, gender roles, sexual orientation, and religious affiliation as well as their various combinations. The aim of this workshop is to deepen the understanding of their impact on staff motivation and to improve performance.
Among the topics of discussion will be:
Recognizing diversity among a team can reveal hidden potentials, enhance an inclusive and compelling work environment, and therefore increase retention and deliver better service to customers.
Roland Engel, MA
is a certified leadership consultant, founding board member of the Austrian Society for Diversity/ASD and senior consultant at Lighthouse Organizational Development. Having grown up and lived in different countries and with 16 years of training and consulting experience, he is most passionate about working with international teams and organizations (including hotels). His expertise includes leadership development, cross-cultural team building, change and diversity management.
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