Photos: © WienTourismus


It is a pleasure to welcome you on behalf of the organising committee of the AICR Congress taking place in Vienna from 13 to 17 January, 2016!

We are very excited to host Front Office Managers and Hotel Managers of the most prestigious hotels of the world in the city of music.

Friendship, tradition and innovation are the three pillars on which we built the programme.  Some parts of the programme such as the David Campbell Trophy Awards Gala have become a tradition whilst the educational workshops we are introducing for the first time are an innovation.  You will experience the rich history and tradition of Vienna, which was the capital of the Austro-Hungarian Monarchy as well as its modern lifestyle, shopping and arts scene.  But most important of all, you will get to spend time with your friends and make new ones.

We look forward to welcoming you to Vienna in January 2016!

Hani El Sharkawi
Head of the Organising Committee 
AICR Vienna 2016

AICR Congress Programme

The AICR Congress will be taking place from 13 to 17 January 2016 in Vienna and will include educational workshops, social events, sightseeing as well as the “Receptionist of the Year Competition”.  For the full programme of the 4 days click here.

Vienna – Something Old & Something New

With its successful blend of imperial tradition and contemporary creativity, the Austrian capital has established itself as a major player in the global tourism market. Read more


We would like to thank our main sponsors for making this event possible